How many clauses are there in Section 4 of ISO 9001:2015?

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Section 4 of ISO 9001:2015 is known as the context of the organization. This section is crucial as it sets the framework for understanding the organization and its context, which is fundamental for implementing a quality management system (QMS) effectively. It specifically comprises four clauses that address different aspects of the organization's context.

The first clause involves understanding the organization and its context, requiring organizations to determine external and internal issues that are relevant to its purpose and strategic direction. The second clause focuses on the understanding the needs and expectations of interested parties, which involves identifying stakeholders and considering their relevant needs and expectations. The third clause pertains to determining the scope of the QMS, where organizations define the boundaries and applicability of their QMS. Lastly, the fourth clause is about the QMS and its interaction with the context, explaining how the QMS aligns with the strategic direction and context of the organization.

Therefore, the answer is accurate because Section 4 outlines these four specific clauses, emphasizing the importance of context in the framework of a quality management system.

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