ISO 14001:2004 can be used to meet which types of objectives?

ISO 14001:2004 is an international standard for establishing and maintaining an effective environmental management system (EMS). This standard emphasizes continuous improvement and provides a framework for organizations to manage their environmental responsibilities in a systematic manner.

By including both internal and external objectives, ISO 14001:2004 acknowledges the need for organizations to enhance their own management processes (internal) while also addressing the expectations and requirements of stakeholders, which can include customers, regulatory bodies, and the community (external).

Internal objectives might focus on improving an organization’s processes for minimizing environmental impacts, resource efficiency, and employee engagement in sustainability practices. External objectives could involve compliance with regulatory requirements, meeting customer demands for sustainable practices, or enhancing the organization’s public image through proactive environmental stewardship.

In this context, the choice highlighting 'internal' and 'external' objectives aligns directly with the comprehensive approach that ISO 14001:2004 promotes, making it the correct answer.