ISO Clause 7.3 addresses which of the following topics?

ISO Clause 7.3 focuses on communication, specifically outlining the need for organizations to determine the need for internal and external communication regarding their environmental management system (EMS). This clause emphasizes the importance of effective communication in ensuring that relevant environmental information is shared across the organization and with stakeholders outside the organization.

Effective communication is critical in fostering a culture of environmental responsibility and ensuring that everyone involved understands the EMS, their roles within it, and how it impacts the overall objectives of the organization. By addressing communication, ISO Clause 7.3 supports transparency and accountability, which are key components of successful environmental management practices.

The other options, while pertinent to various aspects of an organization's management systems, do not directly relate to Clause 7.3. Documented information pertains more to how information is maintained and controlled within the EMS. Operational planning is concerned with how the organization establishes processes to achieve its environmental objectives. Competence deals with ensuring that individuals are trained and capable of fulfilling their responsibilities regarding the EMS. Thus, the emphasis on communication in Clause 7.3 highlights the significance of dialogue and information sharing in effective environmental management.