Which clause relates to Operational Planning and Control in ISO 14001:2004?

The clause that relates to Operational Planning and Control in ISO 14001:2004 specifically addresses how an organization plans and manages the processes that are necessary for their environmental management system (EMS). This clause emphasizes the importance of establishing control over operations that can impact the environment, ensuring that activities are conducted in a manner that conforms to the organization’s environmental policy, objectives, and legal requirements.

By implementing effective operational planning and control, organizations can identify potential environmental aspects of their activities, products, and services. They are also guided on how to plan and manage those aspects to mitigate negative impacts. This approach helps in ensuring compliance and continuous improvement in environmental performance.

In contrast, the other options focus on different aspects of an environmental management system. Communication deals with how information is shared internally and externally regarding the EMS, Document Control refers to managing documents to ensure accuracy and accessibility, and Training, Awareness, and Competence focuses on ensuring that personnel understand their roles in the EMS. While all these elements are essential for a robust EMS, the specific focus of the clause for Operational Planning and Control is most directly aligned with effective environmental management practices regarding operational activities.