Which is an example of external communication?

Enhance your preparation for the Certified Environmental System Manager Exam with our comprehensive set of flashcards and multiple-choice questions. Each question includes valuable hints and explanations to ensure readiness for your certification!

Dealing with environmental complaints or proactively inviting stakeholders or 'green' pressure groups to the site is considered an example of external communication because it involves interaction with parties outside of the organization. This form of communication is essential for organizations as it helps establish transparency and build relationships with the community, regulators, and other interested entities regarding their environmental performance. Engaging with external stakeholders allows for feedback on environmental practices and can significantly enhance the organization's reputation and accountability.

In contrast, communicating environmental objectives and targets to employees, raising awareness of environmental issues to employees, and communicating the environmental policy to employees are all internal communications. These activities focus on informing and engaging staff within the organization rather than involving external parties. Understanding the distinction between internal and external communication is crucial for effective environmental management and stakeholder engagement strategies.

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